I HAVE THOROUGHLY ENJOYED LEARNING WITH FRANCES, SHE IS AN EXCELLENT TEACHER BUT HER PERSONALITY ALSO ALLOWS HER LEARNERS TO FEEL VERY COMFORTABLE! FRANCES EXPLAINS SITUATIONS ON THE ROAD VERY EASILY MAKING IT EASY TO UNDERSTAND AND LEARN. I WILL MISS THE LAUGHS AND ENJOYABLE MOMENTS WITH FRANCES. I WOULD RECOMMEND HER TO ANYONE AND I COULDNT HAVE ASKED FOR A BETTER INSTRUCTOR XXX