WOULD 100% RECOMMEND LEARNER-2-PASS TO ANYONE LOOKING FOR AN INSTRUCTOR.THE INSTRUCTOR IS VERY FRIENDLY AND IMMEDIATELY MADE ME FEEL AT EASE.SHE DID A GREAT JOB BUILDING MY CONFIDENCE AND KNOWLEDGE OVER TIME.EVERYTHING IS EXPLAINED IN A VERY FRIENDLY,EASY TO UNDERSTAND WAY,AND IN THE RUN UP TO MY TEST,I COULD NOT HAVE ASKED FOR MORE SUPPORT OR BETTER PREPERATION THAN FRANCES PROVIDED,RESULTING IN MY PASSING FIRST TIME.